Blogs

NCF has looked at how the internet has changed our approach to trust and the way we now make choices. We started work on this by looking at ‘what good looks like’ Link from the consumer’s point of...
Patients are consumers too…. The carer looked at me over the top of her glasses.  ‘I'm really sorry,’ she said ‘but we can't help you.’  I looked at her in disbelief.  This was a private care agency...