Brexit Congress Programme

Programme overview

Consumer Congress 2017 examines what Brexit might mean for consumers. Our opening speeches will set the scene, giving an overview of the current situation. Before lunch, organisations that work to protect consumers - through regulation, standards, ombudsmen services, trade associations, trust schemes and enforcement - will present their views on the opportunities and challenges presented by Brexit.

In the afternoon, key consumer organisations will discuss the perceived benefits and risks from the consumer perspective. This session will be followed by interactive breakout sessions where delegates will be given the opportunity to generate ideas and discuss potential solutions regarding:

  • The best ways to maintain and enhance consumer protection post-Brexit
  • The key consumer messages to communicate to Government

Click here to view our full event programme

Download our Consumer Congress flyer


This year's Consumer Congress will be moderated by: Jackie Minor - Former Director for Consumer Policy and Head of the European Commission Representation in the UK

Doors open at 9.30am for registration and Congress begins formally at 10.30am.

Please feel free to tweet - before, during and after the event - using #BrexitforConsumers.


Confirmed speakers 

  • Arnold Pindar - NCF Chair, President of ANEC
  • Lord Bridges of Headley MBE - Parliamentary Under Secretary of State, DExEU
  • Malcolm Harbour CBE - ex-MEP, ex-Chair EU Parliament Internal Market and Consumer Protection (IMCO)
  • David Bell - Director of Standards Policy, British Standards Institution (BSI)
  • Tom Kiedrowski - Managing Director, Cedar Tree Advisory Service (CTAS)
  • Martyn Allen - Head of Electrotechnical Division, Electrical Safety First 
  • Simon Ayers - Chief Executive, TrustMark
  • Lewis Shand Smith - Chief Ombudsman, Chief Executive, Ombudsman Services
  • Ben Richards - Campaigns and Policy Executive, Chartered Trading Standards Institute (CTSI)
  • Anna Glayzer - Advocacy Manager, Consumers International
  • Sue Davies MBE - Chief Policy Adviser, Which?
  • Frank Johnstone - Partner, Maclay Murray & Spens LLP - providing a Scottish consumer perspective
  • Fran Targett OBE - Director, Citizens Advice, Cymru - providing a Welsh consumer perspective
  • Mick McAteer - Deputy Chair, Consumer Council for Northern Ireland - providing a Northern Irish consumer perspective
  • Richard Collin - Head of European and National Policy, BSI